Really quick post about setting up cron to work with GLPI because I spent way to long trying to figure out something that should be extremely trivial.
First off, GLPI defaults to using a pseudo-cron routine which means no cron jobs get run unless users are interacting with the GLPI site. If your GLPI site is heavily used this wouldn't be a problem but in my case most users were interacting with GLPI via its email system. This means that emailed tickets were getting held up until users logged onto the GLPI site.
